AiRA
AiRA
AiRA

chat-based; customer reward and assistance solution

... yes, AI is involved

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WHAT ISAIRA?

An AI-powered customer engagement platform that rewards, assists, and connects with your customers—all through WhatsApp.

Turn Everyday WhatsApp Conversations into Customer Loyalty

AiRA is a WhatsApp-first customer engagement platform that helps businesses build stronger customer relationships through AI-powered conversations. Customers can easily register, scan receipts to earn rewards, redeem points, receive instant assistance, and stay connected without downloading another app. Behind every interaction, AiRA provides real-time insights, campaign management, and fraud protection, enabling businesses to deliver personalized experiences, increase customer loyalty, and maximize marketing performance—all from a single, conversational platform.

HOW IT WORKS

AiRA WhatsApp conversation — scan branded qr code start
  • Customer scans a branded QR (flyer, banner, social).
  • Then, WhatsApp opens and AiRA greets them with a ready-made menu:
  1. I want to scan receipts
  2. I want to redeem my reward
  3. I need assistance
A man under beach umbrellas, watching the sea from his chair
AiRA

Control it like you control your Netflix …

  • UPDATE FAQS ANYTIME

    adapt to customer questions instantly

  • SET YOUR OWN REWARDS

    vouchers, cashback, points, or custom benefits

  • LAUNCH OR PAUSE CAMPAIGNS

    stay agile, shifts with the customers and the weather

  • REAL-TIME MANAGEMENT

    no delays, no coding, just good vibes

  • SEAMLESS INTEGRATION

    connects with any platforms

From conversations to insights

The AiRA dashboard showing registrations, redemption rate, points collected, and campaign charts

  • User Growth

    total users, new members (per day/week/month), active users.

  • Conversion Rate

    % of active users vs. total users

  • Loyalty Performance

    points issued vs. redeemed and popular rewards & redemption rate.

  • Total Points Collected

    cumulative points generated from verified purchases

  • Customer Behavior

    average spend per receipt, frequency of purchases, peak days/times for engagements.

  • Marketing & Campaign Effectiveness

    promo redemption performance & geo-location insights.

  • Fraud & Trust Monitoring

    disqualified receipts, duplicate attempts, fraud alerts.

  • FAQ

    top 10 questions asked.

AND WHAT ABOUTFRAUD?

Every receipt goes through multi-layer AI & ML validation to prevent abuse.

A cluster of security cameras pointing in every direction

REASONS TOBELIEVE

Shoppers talking to each other at a busy retail event
AiRA

Easy-To-Use
Rewards Information
Insights

Know Your Customers Better

A hand holding opera glasses over a vintage television set
  • MORE RELEVANT
    PRODUCT & SERVICES
  • MORE
    APPEALING REWARDS
  • MARKETING ROI
  • CUSTOMER RETENTION & ACQUISITION
  • REVENUE
  • CUSTOMERS' LOYALTY

INDONESIA WHATSAPP USERS (EST.): ~100–120 MILLION USERS.

(SOURCE : BUSINESS OF APPS)

LET’S MEET YOUR CUSTOMERS THERE..

Contact Us

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